Return Policy

Return Policy

At sportsnew.co.uk your Satisfaction is Guaranteed! Sportsnew.co.uk is proud to provide the highest quality products. "This really is a fun business and we enjoy what we do." If you have any questions whatsoever, please feel free to give us a call. We're here to assist you. If for any reason, our customers are not pleased with the product purchased, the new and unused condition product may be exchanged for a replacement part or complete refund within 30 days of the date of purchase (refund is minus cost of shipping).

Returns: If for any reason you are dissatisfied with your purchase, you can return the product to us for a refund (minus shipping charges) within 30 days from the date of purchase. We never charge re-stocking fees on the product if it is returned within 30 days or the customer has damaged the product. We gladly do exchanges on products returned after the 30 day period. All returned products must be in the original and sellable condition when returned. Shipping charges will be at the expense of the sender. Returns must be sent freight prepaid. Keep all original receipts and invoices so you have proof of purchase. Keep tracking numbers or receipts in case your return item becomes lost. Insure the return with the shipper in case the item becomes lost. 

Remember: The items you are returning are your responsibility until they are received by Sportsnew.co.uk. Return product with a copy of your invoice to ensure credit is applied to the address we provided to you. 

All exchange requests will be accepted based on prior correspondence with a Sportsnew.co.uk representative. All communications must include name, address, daytime phone and email address. SportsNew will not accept collect charges on any return/exchange items.

If the product is damaged in shipping, do not return the product. Call or e-mail us immediately so that we can notify the shipper. The shipper might want to inspect the damaged product and packaging. Do not throw away the packing material or box. Sportsnew.co.uk will replace your product immediately at no charge to you.